Online Banking: How to Get Started

Interested in online banking but not sure how to get started?

The following series of videos is produced by Ready, Set, Bank (sponsored by Capital One). This course follows a series of videos related to different steps in the online banking process. If you’ve never used online banking before, and are interested in trying it out, please take a look at the following videos on how to get started with the process.

This first video details the key steps involved in getting set up. It contains an overview on the sorts of information and questions that your bank may ask you during the initial setup process.

If you are most comfortable accessing the internet from a desktop or laptop computer, please watch the following video for tips on how to enroll for online banking using your bank’s website.

If you don’t have a computer at home but are still interested in online banking, you may be able to access your account online by using your bank’s mobile application. If you own a smart phone or tablet you should be able to download applications, like your bank’s app! The following video details how to find your bank’s app and safe download practices.

Once you’ve started the sign-up process, you will need to provide some personal details and bank account information. If you’re curious about what sort of information you need to provide, and why you need to provide it, please watch the following video to feel more secure about the online banking process.

Not sure about choosing a username or password? Check out the following video about safe password management and how to choose the right username and password combination for you!

The following video details how to choose your security questions. The video provides examples of questions, why these questions are important, and how to choose the best questions for you.

Once you initiate the sign-up process, your bank will most likely ask you to verify your account by clicking a link in your email or typing in a verification code. You can see examples of this process and other information about this process in the following video.

Finally, check out the last video in this installment to see the final steps you may need to take in order to finalize the creation of your online banking account. These may include accepting terms and conditions (and what those might say!), reviewing your information, and more!

If you’re interested in improving your financial literacy, we would also encourage you to take a look at the Business and Finance databases offered to you for free through the St.Tammany Parish Library. To find these databases, simply go to our website www.sttammanylibrary.org, click on ‘Online Library’, and select ‘Business & Finance’. Databases we offer include MorningStar, opens a new window (covering securities), Value Line, opens a new window  (investment research), and Weiss Financial Ratings, opens a new window (strength ratings for insurance companies and other financial literacy information).

Additionally, if you'd like to practice your online banking skills please visit the Ready, Set, Bank demo online banking site, opens a new window to walkthrough tasks such as transferring and depositing funds!

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